Department of Education

Leadership InstituteEmerging Leaders ‹ Email and Workflow Mastery

Email and Workflow Mastery

About the program

Overcome inbox anguish by putting into place new habits and work practices that will put you in control of your inbox and your working day.

The Email and Workflow Mastery one-hour video presentation provides participants with easy-to-follow systems for taming their inbox, enabling them to focus on the right work at the right time.

The program outlines, in a practical, no-nonsense way, how to set up an integrated workflow management system that takes the stress out of managing email and workload.

The program is suitable for users of Microsoft Outlook™.

On the Friday following registration, participants will receive a link for the online video recording.

Learning intention

As a result of this presentation, it is intended participants will be able to:

  • learn strategies to manage volume using an integrated workflow management system
  • improve the way they manage their email workload
  • create a daily action plan that balances time activated commitments and tasks to be done.

Target audience

Principals, aspiring principals, emerging leaders, middle leaders, department leaders and managers corporate services.

About the facilitator

Steuart Snooks is an e-mail strategist and productivity expert who works with busy professionals who are struggling to keep up with all their e-mail 'overload'.

Steuart shows clients how to master their emails and make a real difference to their workplace productivity and quality of personal life. More and more clients tell him that what he shows them is 'life changing'!

Visit the Taming the Tiger website for more information.

Alignment to professional standards

Australian Professional Standard for Principals:​

  • Leading the management of the school.

Competency Framework for School Corporate Services Staff:​

  • Information and Communication Technology Management (ICT).

Generic competencies:​

  • organisation and planning.


    Online video

    No cost

    Register now


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No cost


Delivery via one-hour online video. On the Friday following registration, participants will receive a link for the online video.

Register now.

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How to register

  • Register for Email and Workflow Mastery on PLIS.
  • On the Friday following registration, participants will receive a link for the online video.

Further information

Please contact the Leadership Institute on 1300 610 801 or email


Email and Workflow Mastery

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