Department of Education

Leadership InstituteManagers Corporate Services ‹ Managing the Performance of School Support Staff

Managing the Performance of School Support Staff

About the program 

If you are a manager corporate services, this half-day workshop aims to develop and enhance your knowledge and skills necessary to undertake all aspects of the employee performance and development process. The practical advice and resources aim to provide an understanding of the requirements that underpin performance management. It is anticipated that you will become confident in the knowledge that your interactions with school support staff will translate into effective and improved performance outcomes in your workplace. The workshop will cover all elements of the performance and development process and include samples of planning documentation for school support staff.

Learning intentions

The workshop aims to enhance skills required for managers corporate services to oversee all aspects of the performance and development process. You will learn strategies to help you to develop and improve your staff members’ performances and also enable you to address poor performance and other issues which are commonly linked to performance concerns.

Target audience

This workshop is designed for managers corporate services. It is expected that you have had experience in dealing with HR situations and have a beginning knowledge of the Department’s performance management process.

About the facilitator

This workshop is presented by Labour Relations staff from the Employee Relations Directorate. The Labour Relations Branch provides advice to school leaders and line managers on a range of employee relations matters including performance management and substandard performance processes.

Alignment to professional standards

Competency Framework for School Corporate Services Staff

  • Human Resource Management

    Half-day workshop


    20 June 2019
    22 August 2019
    28 October 2019


    Register now



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Day Date Time
Thursday 20 June 2019 8.30am to 12.00pm
Thursday 22 August 2019 8.30am to 12.00pm
Monday 28 October 2019 8.30am to 12.00pm

Register now.




Leadership Institute
Building B
164-194 Oxford Street, Leederville

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On the day

  • Programs start at 8.30am. (Institute doors open at 8.00am.)
  • Business dress is required.
  • Morning tea is provided.


The Leadership Institute is located in Building B at 164-194 Oxford Street, Leederville WA. We co-locate with the School of Isolated and Distance Education (SIDE).


Please note the Institute does not have on-site parking available:

  • The City of Vincent has a number of car parks throughout Leederville.
  • The closest long term paid parking is available on the south side of The Avenue Car Park on Leederville Parade.
  • Short term paid parking (two hour) is available in adjacent streets.
  • The City of Vincent offers a 'pay by phone' parking service.
  • The Institute is a two minute walk from Leederville train station.
  • Taxis service the site promptly.
  • Cycle racks are located outside Building F at the Institute.

Download the Institute map and parking information.

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How to register

  • Register for Managing the Performance of School Support Staff on PLIS.
  • Complete your details and payment.

Further information

Please contact Brodie Wray, Labour Relations Officer on 9264 4600 or



Managing the Performance of School Support Staff

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